Problem Description:
- - No Wi-Fi
- - Intermittent Wi-Fi
- - Poor Wi-Fi speeds
- - No recent updates or setup changes
Action/Troubleshooting Done:
- - PHR
- … Ethernet available, remoting in…
- - Wi-Fi SSIDs visible
- - Cellular hotspot test
- - Verified known good Wi-Fi connection
- - Wi-Fi speed test on other device
- - Device manager OK
- - Driver uninstall/reinstall/rollback
- - BDF updated
- - Network reset commands
- - BIOS toggle?
- - OEM image
- - Linux live test OK
- - Restore point available
- - Reimage