Wi-Fi

Problem Description:

  • - No Wi-Fi
  • - Intermittent Wi-Fi
  • - Poor Wi-Fi speeds
  • -┬áNo recent updates or setup changes

Action/Troubleshooting Done:

  • - PHR
  • … Ethernet available, remoting in…
  • - Wi-Fi SSIDs visible
  • - Cellular hotspot test
  • - Verified known good Wi-Fi connection
  • - Wi-Fi speed test on other device
  • - Device manager OK
  • - Driver uninstall/reinstall/rollback
  • - BDF updated
  • - Network reset commands
  • - BIOS toggle?
  • - OEM image
  • - Linux live test OK
  • - Restore point available
  • - Reimage