Microphone

Problem Description:

  • - No microphone
  • - Poor microphone quality
  • - No recent updates or setup changes

Action/Troubleshooting Done:

  • - PHR
  • … remoting in …
  • - Recording device toggled
  • - Device Manager OK
  • - BDF updated
  • - Mic test in native Sound Recorder app
  • - Toggled sound enhancements, hardware acceleration, device listening or spatial sound
  • - Mic app permissions verified in Windows settings
  • - Intel SST fix with Universal Realtek Uninstaller performed
  • - OEM image verified
  • - Linux live test OK
  • - Restore point available
  • - Reimage