CPU

Problem Description:

  • - CPU spikes
  • - CPU high without load
  • - CPU throttling
  • – No recent updates or setup changes

Action/Troubleshooting Done:

  • - PHR
  • ... remoting in ...
  • - CPU base speed→
  • - CPU speed without load →
  • - Core temps →
  • - BDF updated
  • - sfc /scannow
  • - DISM /Online /Cleanup-Image /RestoreHealth
  • - "Lenovo Intelligent Thermal Solution Service" disabled
  • - "HKLM\SYSTEM\CurrentControlSet\Services\intelppm" set to 4 or 3
  • - GPO processor power management set to 100%
  • - BIOS: CPU power management toggled
  • - BIOS: Hyperthreading toggled
  • - Linux live test OK
  • - Restore point available
  • - Reimage