Problem Description:
- - BitLocker key missing
- - BitLocker triggered by BIOS update
- - BitLocker prompt on startup
- - TPM not trusted
- - TPM cannot be cleared
- - TPM malfunction error
Action/Troubleshooting Done:
- - IT dept. provided BDE key
- - Key found on account.microsoft.com
- - Cleared TPM
- - Disabled/enabled bitlocker
- - Reimage