Battery

Problem Description:

  • - No charge
  • - Intermittent charging
  • - Dead battery
  • - Battery not recognized
  • - Battery draining
  • - Battery warning
  • - Battery overheating
  • - Battery bulging
  • - Battery hot
  • - Wattage error on boot
  • - No recent updates or setup changes

Action/Troubleshooting Done:

  • - Charging lights OK
  • - Alternate charging port OK
  • - Known good charger/outlet
  • - PHR
  • ... remoting in ...
  • - powercfg /batteryreport
  • - powercfg /energy
  • - BDF up to date
  • - Lenovo Vantage airplane mode toggled
  • - Wattage matches AC adapter
  • - Battery under warranty