| Hardware |
» Workstations, servers, custom builds, peripherals, I/O devices installation, assembly, upgrade, retirement » Rack mounting and structured cabling for networking equipment, DVRs, IP cameras, IP phones and conference rooms |
| Software |
» Hyper-V, VMWare, Azure and bare metal deployment of Windows and Linux operating systems » Active Directory domain services, RBAC, OU, GPO » Winget, Chocolatey package deployment and scripted configuration » RAID, Veeam backup and restore, GNU ddrescue data recovery » Microsoft Dynamics 365 CRM, JIRA database » HTML/CSS/JS development, Git version control » Chrome dev tools web scraping, AutoHotKey macros and automation |
| Networking |
» VPN access with Tailscale, OpenVPN and Fortinet hardware » LAN design and addressing schemes » Windows Server DNS, SMB, iSCI, RDP, FTP, IIS, SSH, DHCP, WSUS » Linux Webmin, BIND DNS, Samba, SSH, Sendmail, LAMP stack » Cisco IOS VLAN, DHCP, NAT » Web hosting, domain registration, front-end web design » Nmap network scanning, Metasploit security testing |
| CompTIA Network+ | July 2021 |
|
» Code: JRMZDXSH9HV1139Z
» Candidate ID: COMP001021835965 |
|
| CompTIA A+ | April 2021 |
|
» Code: DPFK54ZHSDEEQKG9
» Candidate ID: COMP001021835965 |
|
| Technical support specialist, Lenovo Morrisville, USA (Remote from Montreal, Canada) |
Sep 2021 - Oct 2023 2 years |
|
» Bilingual (French/English) in Premier Support
» NA Recognition award » Developed automation tools in JS and AHK » High volume queue (+12 calls/day) |
|
| Light board operator, Le Rouge Bar Montreal, Canada |
Jan 2019 - Sep 2019 9 months |
|
» Live lighting coordinater
» Onyx Obsidian Control Systems fixture patching » Hardware installation and maintenance |
|
| Audio-visual technician, Groupe Paradoxe Montreal, Canada |
Mar 2018 - Sep 2018 6 months |
|
» Emploi Québec internship
» Hardware delivery and installation » Event stage mounting » IATSE 56 membership |
|
| Video game QA tester, Enzyme Testing Labs Montreal, Canada |
Nov 2016 - Mar 2018 1y 8 months |
|
» Warner Bros. Games Studio
» Generate bug reports in JIRA » AAA game titles |
|
| Network Administration and Support, Dawson College Montreal, Canada |
Feb 2024 - Mar 2025 13 months |
| » AEC program | |
| Independent student, Sapienza Università di Roma Rome, Italy |
Mar 2020 - Dec 2020 10 months |
|
» Cyber Security credits
» Computer Science credits |
|
| Independent student, John Cabot University Rome, Italy |
Sep 2019 - Dec 2019 4 months |
| » Computer Science prerequisites | |
| Independent student, Concordia University Montreal, Canada |
Jan 2016 - Apr 2016 4 months |
| » Geography credits | |
| Secondary school diploma, Loyola High School Montreal, Canada |
2011 |
| Elementary school, Académie Michele Provost Montreal, Canada |
2006 |